Peri Elgrot editor

Peri Elgrot

Invisible Braces Editor


  • No physical stores for the analysis of your teeth or making an impression for your teeth. You simply need to depend on NewSmile’s impression Kit.
  • Fewer reviews from customers as compared to the other brands. Although, most of them are positive.


  • No Scanning services
  • A comparatively new company

Up until the last few years, people only had two options if they wanted to achieve straight teeth –traditional metal braces or Invisalign treatment. With recent developments, however, customers are no longer stuck with these two choices. Several companies that offer at-home treatment options are now present in the market. NewSmile is the new kid in the industry. The company promises a convenient and budget-friendly, and safe teeth straightening process. Continue reading to find out if NewSmile is the perfect fit for you.

The New Kid – NewSmile

With the growing success and popularity of clear teeth aligners, NewSmile was founded in early 2020 to answer to the increasing demand. The company was established in Vancouver, British Columbia, and currently operates in Canada and the United States. Similar to their contemporaries, NewSmile is an at-home treatment option for cosmetic dental needs. You can access their services remotely from the comfort of your home, getting rid of the need for driving to and waiting at the dentist’s office.

Similar to other brands of clear teeth aligners, NewSmile is deemed as a cosmetic treatment. This means that the product is designed to correct mild up to moderate cases such as gapping and crowding with minimal issues. NewSmile recommends the user to wear their clear teeth aligners for 22 hours a day in order to effectively realign their teeth.

The NewSmile dental team will remotely evaluate and administer the treatment which commonly lasts four to six months. The company fuses the promise of a high-quality treatment process with a lower price tag.

Taking The First Step To Straighter Teeth

The first step you need to make is to determine whether clear teeth aligners are the right treatment for your needs. The NewSmile team will assess the condition of your teeth to see if they can correct the issues. Unlike other brands of clear teeth aligners that offer the option of an in-person 3D scan, NewSmile will require you to use their at-home impression kit.

You will use the impression kit to make molds of your teeth and send them back to the company. You can also schedule a call with one of their specialists if you need help using the impression kit. Once they receive the molds, NewSmile will evaluate if you are a good fit. They will provide you a 3D Treatment Preview, a scan of the expected results, which you can approve or reject. If you are happy with the expected outcome, NewSmile will get to work on creating the clear teeth aligners. You simply need to wait for them to arrive in the mail.

Img for Auraglow Teeth Whitening Kit: A Comprehensive Review
NewSmile_logo-multicolour_410x (1)

$400 Off clear aligners + whitening

View Plan

Pros and Cons of NewSmile Clear Teeth Aligners

Like every coin has two sides, every brand has its own set of pros and cons that all customers must know about. NewSmile clear aligners also have their own set of features that both, make them superior than the others and also pushes the brand down.


• NewSmile comes in the top two in terms of the most inexpensive teeth alignment options available. At $1,195, the cost of NewSmile clear teeth aligners is one of the most budget-friendly in the market.

• Despite the low cost, the $1,195 price tag already comes with an impression kit, a whitening kit, and a set of retainers. In other companies, the set of retainers will add another hundred dollars or so to your final bill.

• NewSmile offers both regular treatment in which you wear the aligners for the majority of the day and a night-only treatment wherein you wear the clear teeth aligners during your sleep. This is a great option for those who are concerned about having to wear teeth aligners in public.

• NewSmile’s treatment schedule is one of the fastest in the industry. Their four to six months’ time frame comes only second to byte’s promise of three months.

• If you are worried about paying the full price upfront, NewSmile offers a monthly plan for both the regular at night aligners. You can use your FSA\HSA car to purchase their clear teeth aligners. You can also check with your insurance provider to see if they cover the product.



Teeth alignment treatment calls for the commitment of time and money. Although it is considered a cosmetic treatment, the results of teeth alignment are still important. You do not want to waste a thousand dollars on a product that cannot give you your desired results.

Similar to most brands that offer at-home teeth alignment, NewSmile teeth aligners are also marketed towards people with minor issues such as crowding and spacing. People who are dealing with an underbite, crossbite, or overbite are not good candidates for their services. You are likely to achieve better results with traditional orthodontics if the problem is misalignment due to the aforementioned causes.

After you create the impressions, you need to send them to NewSmile. Impression kits usually come with prepaid return shipping. NewSmile will then analyze if you are a good candidate for their alignment procedure. If you are a good fit, they will send you a preview of how your smile will look like after the treatment. Once you are satisfied with the expected results, NewSmile will start working on your clear aligners which they will send directly to your front door.

Once you receive your new set of teeth aligners, you can start wearing them immediately. If you go with the all-day treatment plan, you will have to wear the teeth aligners for 22 hours a day. It is recommended that you only remove them when eating, drinking, brushing, or flossing your teeth. Otherwise, you need to pop those back. If you choose to go with the night-only plan, you can start wearing the teeth aligners when you are ready for bed. Wear time for the night-only plan is 10 hours a day on average.

In the next few weeks and months, your teeth will start moving slowly to their new alignment. The all-day treatment takes 4 to 6 months while the night-only plan will last for 8 to 10 months. Once you achieve the results that you want, you need to wear the retainers during your sleep for maintenance.


Convenience is one of the top priorities when it comes to choosing a teeth alignment service. People who are too busy with work or school find it a hassle to schedule frequent visits to their dentist or orthodontist. Some would even say they’re almost afraid of going to the dentist.

Aside from the trouble of scheduling an appointment, in-person teeth aligner treatment normally lasts longer and can even take over a year. Traditional braces would even take years before you can take them out. The 4 to 6 months of treatment time that NewSmile promises is definitely a remarkable factor.

Compared to traditional procedures, NewSmile certainly looks more promising with its convenience. However, how would NewSmile fare in comparison to other clear teeth aligner companies? We need to dive deeper to answer this question.

Think of the first step you need to take before you actually begin the treatment. The company needs a scan or mold of your teeth to create your aligners. Many clear teeth aligner companies offer 3D or X-ray scans in their office or retail locations as well as at-home impression kits. NewSmile, however, only provides one option in the United States. You’ll need to take the impression kit to make molds of your teeth. But the putty can be difficult for some people to handle and you might just end up making a mess and wasting the whole kit. They do offer an in-person scan to their customers in Canada. The lack of another option brings convenience down a notch. And although they have tips to get the best outcomes.

Customer Friendliness

NewSmile’s customer support service is available through email, phone, and social media. Their representatives are only available from 12:30 to 6:00 PM ET during weekdays, which are notably the shortest hours available in the industry. Some of their direct competitors provide customer service seven days a week. If you are able to get in touch, their customer service representatives are knowledgeable, friendly, and are very responsive.

Refunds are offered to customers who are not a good fit for their clear teeth aligners. NewSmile does not provide refunds for the impression kits citing hygiene concerns. The only other reason that could get you a refund is if the product has manufacturing defects. If you are not satisfied with the outcome of your treatment, NewSmile says that they will continue working with you to achieve the original preview


Clear teeth aligners grew in popularity mainly because they offer better aesthetics in comparison to traditional metal braces. They are hard to notice especially if people do not that you are wearing them. Despite the lack of design options, there is still great variation in the types of clear aligners that different companies offer.

NewSmile claims that their transparent aligners are almost invisible. But from what we’ve seen, NewSmile aligners are more obvious than other brands. NewSmile’s clear aligners make the teeth look reflective and shiny. However, our natural teeth are more matte in appearance. Some people would say that they like the shimmer that transparent aligners provide. But we would rather stick to an au naturel look.

Another distinguishing factor in terms of appearance is the way the edges are cut. Some clear teeth aligners are simply cut straight across while others are scalloped to fit your gum line better. NewSmile teeth aligners are in the latter category. They are produced to fit your unique gum line making it less noticeable that you are wearing anything.

Because these are clear teeth aligners, it is recommended to only drink water when you are wearing them. If you are eating or drinking other types of beverages, you should remove them to avoid the build-up of stain.


NewSmile_logo-multicolour_410x (1)

$400 Off clear aligners + whitening

View Plan

What Do People Say About NewSmile?

author image

Great aligner brand and great services!

Choosing NewSmile aligners was not an easy choice to make, especially with the wide number of aligner brands available in the market. But, I was looking for something affordable and also effective. NewSmile fit perfectly all my desired criteria and I was really happy with their aligners, the treatment plan and the retainers I received with the kit. I agree it’s a little difficult to wear them 22 hours a day, but it’s not impossible. And it is the only way to straighten my crooked upper jaw teeth. Well thankfully, the treatment worked perfectly and my teeth are all set in perfect alignment.

Aashna Patel – NewSmile
Sunnyvale, CA
author image

I really appreciate their services! Well, although it’s too early for me to write down a review as I just sent them my impression and also received my digital treatment preview within a fortnight. But their quick services and great customer support system greatly helped me overcome all my doubts and queries. And hence, although I am still waiting for my aligners to arrive, I simply wanted to thank the NewSmile team for all the effort they are putting to bring a happy and healthy smile on all their customers.

Brian Helmsley – NewSmile

NewSmile Versus Other At-home Aligner Brands

NewSmile and SmileDirectClub

SmileDirectClub is the pioneer of offering at-home treatment options for clear teeth aligners. The company was established in 2014 and boasts of over 1 million sales. SmileDirectClub is certainly more experienced than NewSmile but their price tag of $1,950 is significantly higher than NewSmile’s. Customers have also complained about their customer support service. SmileDirectClub also has hundreds of locations across the country, so getting a 3D scan becomes more convenient for their customers.

NewSmile and Candid

Candid provides the option of getting a scan in one of their locations. This is one of their advantages over other competitors who only have at-home impression kits as an option. Another positive point for Candid is their Remote Monitoring service. With this service, the orthodontist who designed your treatment plan will be able to also monitor your progress to keep you on track. However, Candid is much more expensive thatn NewSmile and some of the other companies. Their clear teeth aligners cost $2,400.

NewSmile and Byte

In the United States, byte promises the quickest treatment time among at-home clear aligner brands. The company claims that you can get straighter teeth in just three months. However, byte is considerably more expensive than NewSmile teeth aligners. There is a $700 difference between their all-day treatment options and a $1,000 difference between their night-only treatment plan. byte charges $1,895 for their all-day teeth aligners while NewSmile charges $1,195. For night-only options, byte costs $2,295 while NewSmile comes at $1,295.

NewSmile and Invisalign

Invisalign is one of the most expensive options for clear teeth aligners. Treatment can go from $3,000 to $8,000 depending on the complexity of your case. Invisalign is also strictly administered in-person. They do not offer at-home treatment options. The average Invisalign treatment will take one year.

Frequently Asked Questions

Can I use NewSmile for my alignment issues?

NewSmile teeth aligners are recommended for mild to moderate issues with spacing or crowding. If your alignment issues fall within these categories, it is possible that you are a good fit. However, if you are experiencing more complicated problems, you might need to check with your dental care provider if traditional orthodontics might work better.

How long does the treatment take?

On average, NewSmile’s all-day treatment option will take 4 to 6 months while the night-only plan will take 8 to 10 months to complete. The exact schedule will vary from one individual to another.

Will my insurance cover the treatment?

You can contact your insurance provider to check for the particulars of your plan. However, since teeth alignment is considered mostly as a cosmetic procedure, most insurance companies do not include them in their coverage.

Do clear aligners hurt?

There is a possibility of feeling a bit uncomfortable as you get adjusted to your clear teeth aligners. After you get used to them, you will barely notice that you are wearing your aligners.